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About Kerzie AI

Why We're the Only Ones Who Can Deliver This

Experts in both telecom AND applied AI—not digital marketers dabbling in technology they don't understand.

The Gap in the Market

Everyone specializes. Nobody integrates.

Digital Marketing Agencies

  • Might handle website chat
  • Spend digital ad budgets
  • Social media management

But they won't touch your phone.

They don't understand telecom infrastructure, AI, or how to route calls intelligently.

Traditional Phone Systems

  • Handle inbound calls
  • Basic IVR systems
  • Call routing

But they can't integrate with digital.

They don't understand AI, automation, or modern digital communication workflows.

Kerzie AI - Unison

The complete all-in-one solution for customer communications

Telecom Expertise

30+ years experience in telecommunications infrastructure.

Applied AI

Deep expertise in practical AI implementation for real business problems.

Automation

Zapier® Silver Solution Partner. We connect everything seamlessly.

We handle everything

Our Approach

Simple principles that deliver results

Knowledge Base First

Everything starts with your single source of truth. We build a comprehensive knowledge base that powers every customer interaction—ensuring consistent, accurate responses every time.

Customer-Centric

Your customers choose how they want to communicate. We don't force them into a single channel—we meet them wherever they are and deliver the same exceptional experience.

Deterministic, Not Probabilistic

AI can be unpredictable. We constrain it with your knowledge base, ensuring it retrieves fixed, accurate answers rather than making things up. Your customers get the right information every time.

Ready to Work With Experts?

Schedule a discovery call and see how our unique combination of telecom and AI expertise can transform your business.