Privacy Policy

Introduction

Kerzie Consulting LLC, doing business as Kerzie AI ("we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business information you provide when contacting us or scheduling a consultation.
• Communication Data: Records of communications with us, including emails, phone calls, and text messages.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Communicate with you about our services, including sending work status updates via SMS
• Respond to your inquiries and provide customer support
• Send you appointment reminders and service-related notifications
• Improve our website and services
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, including SMS delivery providers. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Withdraw consent for data processing

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.